RC107 JulyAugust2023 - Magazine - Page 30
A way forward
Moving away from the status quo requires a focus on
improvement underpinned by principles that consider all
parties involved, not just the protection of one side over
another. The Royal Institution of Chartered Surveyors has
recommended some core principles that every DRP should
be measured against:
SIMPLICITY A clear process, mapped out transparently, in a de-
liberate sequence, with a proportionate number of steps, and
reasonable information requirements to resolve disputes.
FAIRNESS AND IMPARTIALITY The process must be seen to be fair to
both parties and ensure judgement is impartial based on the
facts presented. The escalation of disputes to the next stage
must be available to both parties, with neither party able to
block progress unilaterally.
COST-EFFECTIVENESS The process should be proportional and/
or customizable to the size of claim to avoid unnecessary
expense by either party.
TIMELINESS Emphasis should be on resolving issues quickly and
enabling both parties to focus on project delivery. Fixed time
limits for each stage ensure issues do not drag on for both
parties. Compensation should be transferred automatically
once a dispute has been settled to avoid cash flow impacts.
Solutions for a
We are proud to be recognized as a
2023 Platinum Elite badge recipient on
ReNew Canada’s Top100 Infrastructure Projects.
RENEW CANADA – JULY/AUGUST 2023
“The spectre of disputes, and how they are
handled on public sector projects, resonates
through all levels of the project pyramid.”